We at Plumbing Solutions, Inc (formerly TJ Sullivan, Inc) long ago decided to concentrate on the “service, repair and remodeling” business. This niche requires some special adaptations in order to remain successful. Number one is the realization that we are dealing with people, not just pipes and fixtures, and that means satisfying each individual client's idea of service. We must be punctual, clean, and readily available in addition to knowledgeable and competent, and we constantly strive to keep improving in all those categories.
FOR ALL YOUR PLUMBING NEEDS!
"Tim, Thanks so much for doing such a great job. You were so prompt and took care of the problem quickly. You were careful to make sure to use drop cloths and to leave the area clean. Your fees are reasonable.You are highly recommended."
"Thank you very much for coming to our house 3 weeks ago to insulate our garage water pipes. We always appreciate your great service."
"Thank you so much for coming on short notice to fix our toilet. With 3 kids and only one bathroom, it is an urgent situation if the toilet isn't working right! We really appreciate your prompt response. I'm sure we'll be calling you again."
"It's like calling a family member with plumbing skills! You have restored my faith in plumbing professionals! It was a crisis in my mind and I was dreading a 3 day problem. You resolved it in a few hours."
"Thank you for calling back and coming on-time on the day appointed. Very please with your service."
"Would you expect us to say anything but how amazing you are? You've given us over 10 years of amazing service. Thank you!"